Age Verification

Business Name: Love Vapes
Address: 101 Leicester Road, Salford, Lancashire, United Kingdom, M7 4GL
Phone: +44 7828 410335
Email: thelovevapes@gmail.com
Website: https://lovevapes.com


Why Age Verification is Necessary

In accordance with UK law, it is illegal to sell electronic cigarettes and vaping products to individuals under the age of 18. To comply with these regulations and ensure responsible retailing, Love Vapes employs a stringent age verification process for all purchases.


Our Age Verification Process

We have partnered with 1account, a leading UK-based age verification provider, to authenticate the age of our customers. This process occurs during account creation or at the point of purchase and is designed to be swift and secure.

Information Required:

  • Full Name

  • Date of Birth

  • Billing Address

  • Phone Number

This information should match official records such as your driving license, electoral roll, or credit card details.

Verification Methods:

1account utilizes various data sources to verify your age, including:

  • Mobile phone records

  • Credit reference agencies

  • Electoral roll data

  • Government-issued ID (e.g., passport or driving license)

In some cases, you may be prompted to upload a form of identification to complete the verification process.


Data Privacy and Security

Your privacy is of utmost importance to us. All data collected during the age verification process is handled in accordance with the General Data Protection Regulation (GDPR) and is subject to strict security measures. 1account retains relevant data solely for the purpose of future verifications and conducts periodic reviews to ensure data is not held longer than necessary. For more information on how 1account manages your personal data, please visit their Privacy Policy.


What Happens If Verification Fails?

If your age cannot be verified:

  • Your order will be placed on hold.

  • You will receive an email with instructions to complete the verification process.

  • If verification remains unsuccessful, the order will be canceled, and a full refund will be issued.

For assistance, please contact our customer service team at thelovevapes@gmail.com or call +44 7828 410335.


One-Time Verification

Once your age has been successfully verified, you will not need to undergo the process again for future purchases, provided your account details remain unchanged.


Contact Us

If you have any questions or require further assistance regarding our age verification process, please reach out to us:

  • Email: thelovevapes@gmail.com

  • Phone: +44 7828 410335

  • Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM