Privacy Policy

Business Name: Love Vapes
Address: 101 Leicester Road, Salford, Lancashire, United Kingdom, M7 4GL
Phone: +44 7828 410335
Email: thelovevapes@gmail.com
Website: https://lovevapes.com


1. Introduction

Love Vapes is committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible way. This policy outlines how we collect, use, store, and share your personal data when you use our website or interact with us.


2. What Information We Collect

We may collect and process the following information:

  • Personal identification: name, date of birth (for age verification), email, phone number, address.

  • Transaction details: billing and delivery information, purchase history.

  • Technical data: IP address, browser type, location, pages visited.

  • Marketing preferences: email subscriptions, product interest.


3. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders.

  • To verify that you are 18 or older (age verification is required by UK law).

  • To manage your account and provide customer support.

  • To send you updates, offers, and relevant marketing (only with your consent).

  • To comply with legal and regulatory obligations.


4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent – where you have provided your consent (e.g. email marketing).

  • Contract – to fulfill our contract with you (e.g. shipping your order).

  • Legal obligation – to comply with the law (e.g. age verification).

  • Legitimate interest – to improve our services and user experience.


5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Payment processors (e.g. Stripe, PayPal) for secure payments.

  • Delivery partners to fulfill your orders.

  • Age verification services to comply with legal requirements.

  • Legal or regulatory authorities, if required by law.


6. How We Protect Your Data

We implement strong security measures to protect your data, including:

  • Secure servers and SSL encryption.

  • Limited access to your personal data.

  • Regular software updates and monitoring.


7. Your Data Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete information.

  • Request deletion of your data (in some cases).

  • Object to or restrict processing.

  • Withdraw consent (for marketing).

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, email us at thelovevapes@gmail.com.


8. Cookies

We use cookies to improve website functionality, remember preferences, and gather anonymous usage data. You can manage or disable cookies in your browser settings.


9. Retention of Data

We retain your data only as long as necessary:

  • For order fulfillment and legal compliance (usually 6 years for financial records).

  • For marketing, only until you unsubscribe or request removal.


10. Updates to This Policy

We may update this privacy policy from time to time. The latest version will always be posted on our website.


Contact Us

If you have questions about this policy or your personal data, contact us at:

Love Vapes
101 Leicester Road
Salford, Lancashire
United Kingdom, M7 4GL
📧 thelovevapes@gmail.com
📞 +44 7828 410335